Customer services
Pre-admission
Before coming in for treatment, patients are assessed by a pre-assessment officer - a specifically trained nurse who carries out all the necessary checks and enquiries about the patient's condition.
This information can be quite specialized, particularly for cancer or cardiac cases. It is added to the practical details of arrival and care so that when you come to the hospital, you can transfer through to your point of treatment with the minimum of entry procedure.
Any pre-assessment notes have already been made available to the treatment nursing staff and they are already familiar with your case history and needs when you go to the ward.
We would encourage each patient to complete a 'Pre-Admission Health Questionnaire' before coming to the hospital. This will save time on admission and enable us to assess your needs in advance. A form in pdf format can be downloaded here.
We would appreciate the form being returned to us as early as possible, preferably by the day before your admission. The forms can be returned as follows:
- Scanned and then emailed to: CardiacServices@hcahealthcare.co.uk
- Faxed to 020 7486 0611
- Posted to:
Cardiac Pre-admission 3rd Floor
The Harley Street Clinic
35 Weymouth Street
London W1G 8BJ (options a or b would be preferable for speed and reliability)
